See your aircraft and approve work

Get in#

The shop emails you how to sign in, or tells you its code. Create an AerScheduler account with the address the shop has for you (the one its emails come to), confirm it, and join with the shop's code. Your aircraft are there when you arrive, whatever name you sign up under.

You see your own aircraft, their jobs and your bills, and nothing else of the organization's: not its schedule, its people or its fleet.

If you also fly or work there, your Home page is your usual one, with Your aircraft and Needs you added below your day, and Request work under Quick actions.

Your home page#

If you only own an aircraft here, the figures across the top are yours: how many aircraft you have here and how many are in the shop, how many things need you, what you owe, and the next inspection due.

Your aircraft lists each one on a line: where its job stands, the date the shop promised it back, which job has findings waiting on your answer, and the next inspection coming due, in orange when it is close or overdue. Click a line to open the aircraft.

Needs you lists what is waiting on you, each with the button that does it: findings to answer (Review, one line for each job that has them), an invoice to pay (View and pay), and times to update when the shop's last reading is more than a month old (Update times). When it is empty, nothing needs you.

Answer what the shop found#

When the shop finds something while working on your aircraft, they send it to you when it is written up: you get an email (and a notification in AerScheduler once you have signed in), and the job shows it at the top of The work, under Waiting on your answer, with an estimate when they have priced it. Every owner of the aircraft is told; only the person the job is billed to sees the prices.

Once you have answered, the answer stands: the shop may already have ordered the part. To change it, call the shop. Once the shop has raised the invoice, you answer by calling them too.

If the shop rewords a finding while you have the job open, your answer is not taken: the page says the finding changed and reloads, and you answer what it says once the shop sends it to you again. Your answer is not taken either if the shop raises the invoice in the meantime.

Each answer says who gave it: You approved when you answered here, or Approved, Declined or Later when the shop took your answer on the phone or a co-owner gave it.

Ask for work#

Click Request work under Quick actions on your home page (it asks which aircraft when you have more than one), in the + menu at the top right of any page, or on the aircraft's page. Say what you would like done, and when you would like it back if it matters. The shop sees it on their board as a request and gets in touch to schedule it.

Keep your times current#

The shop works out inspections due by hours from the last Hobbs and tach reading it has. After you fly, click Update times under Quick actions, or on the aircraft's page. It is there for an aircraft the shop looks after for you; an aircraft the organization flies (a leaseback) has its times recorded at every flight instead. The page says how long ago the times were last read.

A reading lower than the one on record asks why: the last reading was mistyped, or the meter was replaced. Only a replaced meter changes how the aircraft's total time is counted. A reading that reaches an inspection the aircraft must have before it flies asks too, because saving it takes the aircraft off the line until the shop signs the inspection off.

See the charges and pay#

Charges so far on a job lists the labor and parts as the shop enters them, before tax and fees: the work you asked for and the findings you approved. A finding still waiting on your answer shows its estimate beside it instead, and one you declined or put off is not counted. When the shop raises the invoice, the job shows it: click View and pay, or open WebInvoices. From then on Charges so far lists exactly what the invoice charges, before tax and fees, and nothing waits on your answer: talk to the shop about anything on it you did not agree to.

If you co-own an aircraft, you see the work on every job, but the charges and the invoice only on the jobs billed to you. Any owner can answer what the shop found, and the shop sees who did.

If the shop bills you for a job on an aircraft you do not own (one you have since sold, for example), it still shows on your home page with that job and its bill, but not the aircraft's inspections or times.

What you hear about#

Once you have signed in, these land in your notifications and, by your settings, your email:

• what the shop finds and sends you;
• when your aircraft is booked in, arrives at the shop, is ready for pickup, or its promised date moves;
• inspections coming due: 30 and 7 days before, when due, and overdue; 10 hours before and when due for one counted in hours. Several at once come in one message, the most urgent first. Not while the inspection is on a job the shop has booked in, since you know about it already;
• invoices and payment reminders.

Choose which reach your email under Webyour organization's name → Notification settings, in Your aircraft and Billing. Before you sign up, the shop's messages come by email to the address they have for you, with a way to sign up, and each has an Unsubscribe link that works without signing in.

Stop signing in to a shop#

Click Leave organization on your profile's Security tab. You stop seeing the shop, and the shop keeps its record of you, your aircraft and your bills, as it had before you signed up. Your saved cards and autopay do not stay with it: they are removed when you leave, so nothing you saved can be charged again. If you sign in to the shop again later, add a card again.

Photos and documents#

The shop can share photos and paperwork with you on a job, under Photos and documents. Click Attach to add your own, up to five at a time.

Common questions

Why can't I see the flight school's schedule?

An aircraft owner sees their own aircraft, the jobs on them and their bills, and nothing else of the organization's. If you also fly there, ask them to give you a flying role.

Can I change an answer I already gave?

Not from your page. Once you approve or decline something the shop may already have ordered the part or done the work, so call the shop to change it.

Why don't I see the charges on a job?

Charges and invoices show only to the owner the job is billed to. A co-owner sees the work but not somebody else's bill.

Still stuck on this?

Email support@aerscheduler.com and tell us what you were trying to do. We answer.

Contact support