# Review account balances and who owes

> On Account ledger, Operations Billing lists every member's balance. Filter who owes, open a ledger, and use Reports for aging.

Source: https://www.aerscheduler.com/docs/billing/review-account-balances-and-who-owes
Section: Billing and payments. For: Owners, Admins.

On `Operations → Billing` (web console), with Account ledger on, the
**Accounts** tab is every member's balance. Filter who owes, click a row to open
their ledger, and leave guest invoices on the **Invoices** tab. Aging buckets and
export live under `Reports → Accounts receivable` (web console).

**Who can do this:** Owners, Admins

This page is only for schools on
[Account ledger](https://www.aerscheduler.com/docs/billing/choose-invoice-or-account-ledger). Invoice-each-booking
schools still use Operations Billing as the invoice desk; their receivables report
ages unpaid invoices instead.

## What you see

![Billing, Accounts tab: every member's running balance](https://www.aerscheduler.com/docs/ledger-accounts-table.png)

_Who owes and who has prepaid. Amber is owed, green is credit on account._

Two tabs:

| Tab          | What it is for                                                                                                                                      |
| ------------ | --------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Accounts** | Current members and their running balance. Green is credit on account. Amber is amount owed. **Days owing** is how long they have been in the hole. |
| **Invoices** | Guest pay-this-visit invoices, leftover invoices from before you switched, and unbilled reservations.                                               |

Accounts is the day-to-day call list: who owes, who has prepaid. Click a row to open
that person on People → Ledger, where you add credit, refund, or read the entries.
See [Manage a member's account ledger](https://www.aerscheduler.com/docs/billing/manage-a-member-account-ledger).

The four numbers above the table are school-wide. They do not shrink when you search
or filter the list.

## Filter who owes

Use **Balance** to show Owes, Credit, or Zero. Search matches name or email. The table
opens with the most owing at the top.

**Days owing** starts the day the running balance last went negative and stayed there.
A later credit that brings them back to zero or above clears it. It is not "days since
their last flight."

## Invoices still exist

Guests never join the ledger, so a discovery flight still raises an invoice. Unpaid
invoices from before you switched also stay here until they are paid or voided. That is
why the Invoices tab does not disappear.

## Aging and export

For 30 / 60 / 90 day buckets, CSV, or a saved view, open
`Reports` (web console) and run **Accounts receivable**.

- Ledger mode: one row per member who owes, aged the same way as Days owing on Billing.
- Invoice mode: unpaid invoices rolled up by customer, aged from the due date (or the
  date raised, if there is no due date).

The start of the report's date range is unused. It is a snapshot as of the end of the
range, who owes right now. Overview also flags receivables older than 90 days.

## Common questions

**Why do I still see an Invoices tab in ledger mode?**

Guests always get pay-this-visit invoices, and leftover invoices from before you switched still need a home. Member flights post to the Accounts tab.

**Where is aging, like 30 60 90 days?**

Operations Billing shows days owing on each row. The Accounts receivable report under Reports groups those balances (or unpaid invoices, in invoice mode) into age buckets and exports.

## Related

- [Manage a member's account ledger](https://www.aerscheduler.com/docs/billing/manage-a-member-account-ledger): Read the balance, add funds or desk credit, set auto-refill, late fees, statements, print a receipt, refund prepaid money, and reassign a flight charge.
- [Choose invoice or account ledger](https://www.aerscheduler.com/docs/billing/choose-invoice-or-account-ledger): Bill members with a new invoice for each booking, or with a prepaid account balance (auto-refill, late fees, book/dispatch gates). Guests always get a pay-this-visit invoice.
- [Run a report and filter the results](https://www.aerscheduler.com/docs/reports/run-a-report): Pick a report from the left rail, set the date range, then use Filters to narrow it. Read the small caption under the toolbar first: it tells you which date the range applies to.